Spotted a mistake or got a gripe? Here’s how to actually reach us
Updated: 13 September 2026
We welcome feedback from our readers. Whether you’ve spotted an error in one of our guides, have a question about something you’ve read, or you’re interested in working with Down Under Wins, we’d like to hear from you.
What to Contact Us About
You can reach out to us regarding:
- Corrections and updates — if you’ve noticed outdated information, a factual error, or something that no longer reflects reality on any of our pages.
- Editorial questions — general queries about our content, how we evaluate operators, or our review process.
- Partnerships and business inquiries — proposals related to collaboration, advertising, or other commercial matters.
- General feedback — comments, suggestions, or anything else related to your experience using our site.
How to Reach Us
Please send all inquiries to [email protected]. We aim to review and respond to messages as promptly as possible. If your inquiry requires further investigation, it may take a little longer for us to get back to you with a complete answer.
Complaints Procedure
If you wish to raise a complaint about content on this site, please email us at [email protected] with a clear description of the issue, including the page URL where relevant. We take all complaints seriously and will acknowledge receipt and look into the matter. Where a complaint is justified, we will correct or remove the content in question as appropriate.
If You’re Struggling with Gambling
Please note: this email address is not a support service for gambling-related harm. If you or someone you know is struggling with problem gambling, please do not contact us — instead, reach out to a dedicated support organisation that can offer proper help.
Gambling should only ever be treated as a form of entertainment, never as a way to make money or solve financial difficulties. If gambling has stopped being fun or is affecting your life, your relationships, or your finances, help is available.
Visit our Responsible Gambling page for information on warning signs, self-exclusion tools, and organisations across Australia that offer free, confidential support.